1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, mobile number, email address, location, age (optional), and other details submitted through forms.
- Financial Information: Information required for advisory, investment planning, insurance, loan processing, or tax filing.
- Technical Data: IP address, browser type, device identifiers, pages visited, and usage patterns.
- Communication Data: Emails, WhatsApp chats, or any communication via our website, bots, or forms.
- Cookies & Analytics: Data collected through cookies to improve website performance.
2. How We Use Your Information
We use your information to:
- Provide financial advisory, investment, tax, loan, and insurance services.
- Process service requests, applications, or documentation.
- Improve our services, user experience, and website performance.
- Respond to your queries, requests, or communication.
- Send updates, alerts, or relevant financial information (only if you consent).
- Maintain compliance with legal or regulatory requirements.
5. Data Security
We apply industry-standard security practices to protect your information from unauthorized access, alteration, or misuse. However, no system is 100% secure, and we encourage users to exercise caution when sharing personal or financial information online.
6. Your Rights & Choices
You have the right to:
- Access your personal information stored with us.
- Request correction or updates to your data.
- Request deletion of your personal data (subject to regulatory requirements).
- Withdraw your consent for communication at any time.
- Opt-out of marketing or promotional messages.
7. Data Retention
We keep your information only for as long as necessary to provide services or comply with legal obligations. Once the retention period ends, data is securely deleted.
8. Third-Party Websites & Services
Our website may contain links to third-party websites (banks, insurers, partners, etc.). We are not responsible for their privacy practices. We encourage you to review their individual policies.
9. Changes to This Privacy Policy
We may update this policy periodically. Any changes will be posted on this page with an updated revision date. Continued use of our website means you accept the updated policy.
10. Contact Us
If you have any privacy concerns or questions, you may contact us:
- Company: Lotus Financial Services
- Email: support@lotusfs.com
- Phone: +91 72106 26364
- Address: Bhutani Cyber Park, Noida & Vipul Plaza, Faridabad
